Privacy Policy

Information we collect

Information you provide

When you create an account or use the Service, we may collect information including:

• Name
• Business name
• Email address
• Password (stored only in hashed form)
• Shipping origin locations
• Shipment destinations
• Temperature thresholds
• Saved shipments
• Account preferences
• Customer ZIP codes entered into the Service

Information collected automatically

When you use TempClarity, we may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Login timestamps
• Usage statistics
• Error reports
• Pages visited
• Session information

This information helps us improve performance, maintain security, and diagnose technical problems.

How we use your information

We use your information to:

• provide shipping risk analyses;
• authenticate your account;
• save your shipments and preferences;
• operate and maintain the Service;
• improve features and performance;
• respond to support requests;
• detect fraud and unauthorized access;
• communicate important service updates.

We do not sell your personal information.

Sharing your information

We only share information when necessary to operate TempClarity. This may include trusted third-party service providers such as:

• payment processors;
• cloud hosting providers;
• email delivery services;
• weather data providers;
• analytics providers;
• security and monitoring services.

These providers are permitted to use your information only as necessary to perform services on our behalf.

We do not sell or rent customer information to advertisers or marketing companies.

Weather data

TempClarity uses publicly available weather information from third-party providers to generate shipping analyses. Those providers receive only the information necessary to fulfill weather requests.

Cookies

TempClarity uses cookies and similar technologies to:

• keep you logged in;
• remember your preferences;
• improve website functionality;
• understand how the Service is used.

Most browsers allow you to control or disable cookies through browser settings. Some features of the Service may not function properly if cookies are disabled.

Data retention

We retain your information for as long as your account remains active or as needed to provide the Service.

If you delete your account, we will remove your personal information from our active systems within approximately 30 days, subject to reasonable backup retention periods and any legal obligations.

Anonymous or aggregated information that cannot reasonably identify you may be retained to improve TempClarity.

Your choices

You may:

• update your account information;
• change your password;
• delete your account;
• contact us to request correction of inaccurate information.

California privacy rights

If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws. To exercise those rights, please contact us using the information below.

International users

TempClarity is operated in the United States. By using the Service, you consent to the transfer and processing of your information in the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country with different data protection laws than your own.

Children's privacy

TempClarity is intended for businesses and is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the "Last Updated" date.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact us at: support@tempclarity.com