TempClarity
Home Features How it works Pricing Resources FAQ Sign in Get started free
Sign in Get started free

Terms of Service

Last updated: June 25, 2026

Welcome to TempClarity. These Terms of Service ("Terms") govern your access to and use of the TempClarity website, applications, and related services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. What TempClarity does

TempClarity provides informational tools designed to help businesses evaluate potential temperature risks associated with shipping. The Service combines publicly available weather forecasts, estimated carrier routing models, transit assumptions, and user-configurable thresholds to generate route analyses, heat exposure estimates, and shipping recommendations.

The Service is intended solely as a decision-support tool. It is not a substitute for your own judgment, shipping policies, quality assurance procedures, or professional business decisions.

2. Important limitations

Shipping conditions are influenced by many factors beyond TempClarity's knowledge or control. By using the Service, you acknowledge and agree that:

  • Weather forecasts are inherently uncertain and may change before or during shipment.
  • Route analyses are based on estimated carrier networks, transit times, and mathematical models. Actual carrier routes, schedules, transit times, pickup times, storage locations, and delivery methods may differ from our estimates.
  • Temperature information represents estimated outdoor ambient air temperatures. It does not represent the actual temperature inside a package, shipping container, truck, trailer, warehouse, aircraft, or other transportation environment.
  • The Service relies on publicly available weather data and model assumptions that may contain inaccuracies, delays, omissions, or errors.
  • Unexpected events, including weather changes, traffic, mechanical failures, carrier operational decisions, warehouse delays, customs inspections, package handling practices, and other unforeseen circumstances, may significantly affect shipment conditions.
  • TempClarity does not verify carrier routing decisions, package handling practices, or actual shipment conditions.
  • Use of the Service cannot eliminate the risk of product damage. TempClarity is designed to help reduce uncertainty, not eliminate it.

You remain solely responsible for determining whether to ship, delay shipment, use temperature-controlled transportation, modify packaging, or take any other protective measures.

3. No guarantee

TempClarity does not guarantee:

  • the accuracy or completeness of any forecast;
  • the accuracy of estimated carrier routing;
  • that shipments will avoid adverse temperatures;
  • that products will arrive undamaged;
  • or that following our recommendations will prevent product loss.

Shipping decisions remain entirely your responsibility.

4. No warranties

The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, TempClarity disclaims all warranties, including but not limited to warranties of:

  • merchantability;
  • fitness for a particular purpose;
  • accuracy;
  • completeness;
  • reliability;
  • availability;
  • and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free from defects.

5. Accounts

You must provide accurate and complete account information, including a valid email address.

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity occurring under your account;
  • promptly notifying us of unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or that remain inactive for an extended period.

6. Plans and billing

TempClarity offers Free and Pro subscription plans.

Free accounts include a limited number of Quick Checks each month. Pro subscriptions provide additional features, including but not limited to saved shipments, batch imports, share links, custom thresholds, and expanded usage limits.

Subscriptions are billed monthly through our payment processor.

You may cancel at any time. Cancellation becomes effective at the end of your current billing period. Unless required by law, we do not provide prorated refunds for unused subscription time.

We reserve the right to modify pricing with at least 30 days' notice before any changes become effective.

7. Acceptable use

You agree not to:

  • use the Service for unlawful purposes;
  • attempt to gain unauthorized access to any account, system, or data;
  • interfere with or disrupt the operation of the Service;
  • use bots, scrapers, or automated systems in a manner that negatively affects Service performance;
  • reverse engineer, copy, reproduce, or redistribute the Service or its underlying algorithms without written permission;
  • resell or white-label the Service without authorization;
  • represent TempClarity recommendations as guarantees or warranties to your own customers.

8. Your data

You retain ownership of the shipment information, business information, customer zip codes, and other data you submit.

We use your information solely to operate, maintain, improve, and secure the Service.

We do not sell your data to third parties for marketing purposes.

If you delete your account, we will remove your personal data from our active production systems within approximately 30 days, subject to reasonable backup retention periods and legal obligations.

We may retain anonymized or aggregated information that cannot reasonably identify you for analytics and product improvement.

Please review our Privacy Policy for additional information.

9. Share links

Share Links allow you to provide customers with shipping analyses based on your selected origin location and temperature thresholds.

You are solely responsible for:

  • determining whether to create Share Links;
  • who receives them;
  • how they are used;
  • and any business decisions made based on the information provided.

TempClarity is not responsible for how recipients interpret or act upon information presented through Share Links.

10. Availability and service changes

We strive to maintain reliable service but do not guarantee uninterrupted availability.

The Service may occasionally be unavailable due to maintenance, software updates, internet outages, third-party service interruptions, weather data provider issues, or circumstances beyond our control.

We reserve the right to modify, improve, suspend, or discontinue any feature of the Service at any time.

When practical, we will provide advance notice of significant changes.

11. Limitation of liability

To the fullest extent permitted by law, TempClarity, its owners, operators, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of the Service.

This includes, but is not limited to:

  • product spoilage;
  • heat damage;
  • freeze damage;
  • lost revenue;
  • lost profits;
  • customer dissatisfaction;
  • replacement shipping costs;
  • business interruption;
  • or data loss.

Our total cumulative liability for any claim arising from or relating to the Service shall not exceed the total amount you paid TempClarity during the twelve (12) months immediately preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless TempClarity, its owners, operators, contractors, employees, and affiliates from any claims, liabilities, damages, losses, expenses, or legal fees arising from:

  • your use of the Service;
  • your violation of these Terms;
  • your shipping decisions;
  • your distribution or use of Share Links;
  • or claims brought against TempClarity by your customers or other third parties.

13. Intellectual property

All software, algorithms, calculations, designs, graphics, logos, trademarks, text, and other content provided through the Service remain the exclusive property of TempClarity or its licensors.

These Terms do not grant you ownership of any intellectual property rights.

14. Governing law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

15. Force majeure

TempClarity shall not be liable for delays, interruptions, or failures resulting from events beyond our reasonable control, including natural disasters, internet outages, cyberattacks, government actions, labor disputes, failures of third-party weather providers, cloud infrastructure outages, or carrier operational disruptions.

16. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice through the Service or by email at least fourteen (14) days before the changes become effective.

Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Contact

Questions regarding these Terms may be directed to: support@tempclarity.com

© 2026 TempClarity.com Privacy  ·  Terms  ·  Security  ·  Sign in